Best Feedbucket alternatives
Feedbucket is a good tool. Best for: Web agencies collecting client website feedback with no sign-up or extension needed for reporters. Its entry price: $49/mo Pro billed monthly; save 20% yearly; no free plan. If it isn't the right fit, these alternatives are worth a look, ours included. We've kept it fair: each one's strengths are below.
1. Flawsnap
Best for small teams: every report carries the screenshot, console and network calls from $9 a month with unlimited members, a Flutter SDK is on the way, and Claude, ChatGPT or a coding agent can read reports and fix them (Pro, $19).
2. Marker.io
Best for: Agencies and larger teams who want deep Jira and Azure DevOps sync and session replay.
Price: $39/mo Starter billed annually, $59/mo billed monthly.
3. BugHerd
Best for: Agencies collecting client feedback on websites, with sticky-note style comments on the page.
Price: $42/mo Standard billed annually, $50/mo billed monthly.
4. Userback
Best for: Product teams that want user feedback, surveys and session replay in one place, including native mobile apps on its top plans.
Price: Free plan (2 seats); Team $39/mo billed annually, $49/mo billed monthly.
5. Jam
Best for: Engineers and QA recording bugs themselves from the browser, with instant replay and a generous free plan.
Price: Free plan; Team $14 per creator/mo, billed yearly.
6. Usersnap
Best for: Product teams that want feedback, surveys and AI insight analysis on one platform, with bug capture included.
Price: $49/mo Starter billed yearly, $59 monthly (€39/€49); no free plan.
7. Gleap
Best for: Teams that want in-app bug reporting bundled with AI customer support, live chat and roadmaps.
Price: $29/mo Starter billed yearly, $35 monthly, plus AI usage; no free plan.
8. Luciq (formerly Instabug)
Best for: Larger mobile teams needing crash, performance and bug-report observability across native and cross-platform apps.
Price: No public price; one plan priced on DAU and seats, via demo.
Flawsnap vs Luciq (formerly Instabug) · Luciq (formerly Instabug)'s site
9. Shake
Best for: Mobile app teams wanting bug and crash reports with rich auto-attached data, plus a free Chrome extension.
Price: Free plan; Premium $200 or $250/mo, depending on billing period.
10. Ruttl
Best for: Agencies and designers collecting pinned client comments on live websites, PDFs, images and apps.
Price: Free Basic plan (1 project); Pro $18 per user/mo as their page shows it.
11. BetterBugs
Best for: QA and dev teams wanting a free Chrome extension that captures recordings plus full dev logs per report.
Price: Free plan; Team $10 per user/mo as their blog lists it (20% off annual).
Side by side
| Feature | Feedbucket | Flawsnap | Marker.io | BugHerd | Userback |
|---|---|---|---|---|---|
| Entry price | $49/mo Pro billed monthly; save 20% yearly; no free plan | $9/mo Starter, billed monthly ($19/mo Pro) | $39/mo Starter billed annually, $59/mo billed monthly | $42/mo Standard billed annually, $50/mo billed monthly | Free plan (2 seats); Team $39/mo billed annually, $49/mo billed monthly |
| Team members | 2 team members on Pro (25 on Business), unlimited client reporters | Unlimited team members | 3 members on Starter (more cost extra) | 5 members on Standard; unlimited guests | 5 seats on Team |
| Try it | 14-day free trial, no credit card | 7-day free trial, card required | 15-day free trial, no card | Free trial | Free plan |
| Website report button | Feedback widget via one line of JavaScript | Yes, one script tag | Yes | Yes (reviewers sign in to BugHerd) | Yes |
| Browser extension | No browser extension (per their help centre) | Chrome, Edge and Brave (Chrome Web Store) | Chrome, Firefox, Edge | Chrome, Edge, Firefox, Safari | Chrome, Firefox, Edge |
| Console and network logs | Console logs from Business ($89/mo); network logs not mentioned | Yes, on every plan | Yes, from the Team plan ($149/mo annually) | Not confirmed | Yes, from Business ($89/mo annually), through the widget |
| Video / recordings | In-browser screen video feedback, on every plan | Screen recordings on Pro | Session replay, from the Team plan | Short video feedback | Video feedback; session replay from Business |
| Mobile app SDK | Not confirmed | Flutter SDK (iOS and Android), on every plan | React Native SDK (beta, on request) | No native app SDK (mobile websites work) | iOS, Android and React Native SDKs, on Business Plus ($159/mo annually) |
| AI agents (MCP) | MCP connector for Claude, ChatGPT, Cursor, on every plan | Claude and ChatGPT connectors, MCP for coding agents (Pro) | MCP server (Claude, ChatGPT, Cursor and others), from Starter | MCP server (beta) on every paid plan | MCP server (Claude, ChatGPT, Cursor and others) |
Competitor details as of , from their own pricing and help pages. Prices and features may have changed since; check their sites. Empty cells are things we couldn't confirm. Spot a mistake? Email [email protected] and we'll fix it.
Sources
- Feedbucket pricing
- Feedbucket features
- Feedbucket MCP
- Feedbucket help: getting started
- Marker.io pricing
- Marker.io mobile SDK
- Marker.io MCP
- Marker.io browser extensions
- BugHerd pricing
- BugHerd and native apps
- BugHerd MCP server
- BugHerd browser extensions
- Userback pricing
- Userback mobile SDKs
- Userback MCP
- Userback browser extension
- Jam pricing
- Jam recording links
- Jam MCP
- Jam getting started
- Usersnap pricing
- Usersnap help: browser extensions
- Usersnap help: MCP connector
- Usersnap bug reporting
- Gleap pricing
- Gleap in-app bug reporting
- Gleap docs: introduction (SDK list)
- Gleap docs: connect the Gleap MCP
- Luciq pricing
- Luciq platforms
- Luciq issues & bug reporting
- Luciq docs: MCP server
- Shake pricing
- Shake bug reporting
- Shake features
- Shake docs
- Shake docs: MCP server
- Shake docs: MCP with Claude Desktop
- Ruttl pricing
- Ruttl review web applications
- Ruttl mobile app feedback
- Ruttl MCP
- BetterBugs pricing
- BetterBugs docs: billing
- BetterBugs blog: bug reporting Chrome extensions (pricing section)
- BetterBugs features
- BetterBugs docs: welcome
- BetterBugs MCP