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Flawsnap vs Pastel

Both help teams collect bug reports with screenshots. Here's how they differ on price and features, side by side, so you can pick the one that fits.

Flawsnap compared with Pastel
Feature	Flawsnap	Pastel
Entry price	$9/mo Starter, billed monthly ($19/mo Pro)	Free plan (1 user, 1 canvas); Pro $29/mo billed yearly, $35 monthly
Team members	Unlimited team members	2 users on Pro, from 5 on Team; unlimited guest reviewers
Try it	7-day free trial, card required	14-day free trial of Pro or Team, no credit card
Website report button	Yes, one script tag	Shared canvas links via their proxy; no code on your site
Browser extension	Chrome, Edge and Brave (Chrome Web Store)	Chrome (optional, for sites behind a VPN or firewall)
Console and network logs	Yes, on every plan	Not confirmed
Video / recordings	Screen recordings on Pro	Comments on uploaded video files; no screen recording mentioned
Mobile app SDK	Flutter SDK (iOS and Android), on every plan	Not confirmed
AI agents (MCP)	Claude and ChatGPT connectors, MCP for coding agents (Pro)	MCP server and CLI for Claude, ChatGPT, Cursor and others

Competitor details as of November 2026, from their own pricing and help pages. Prices and features may have changed since; check their sites. Empty cells are things we couldn't confirm. Spot a mistake? Email [email protected] and we'll fix it.

Sources

Choose Pastel if…

Agencies and marketing teams getting client sign-off on live sites, PDFs, images and videos from one link, with nothing to install.

Choose Flawsnap if…

You're a small team that wants every report to carry the screenshot, console and network calls from $9 a month, with unlimited members; you ship a Flutter app as well as a website, with both on one board; or you want reports, boards and docs in one place your AI agent can read.

Pastel alternatives · All comparisons · Other comparisons: vs Marker.io · vs BugHerd · vs Userback · vs Jam · vs Usersnap · vs Gleap · vs Luciq (formerly Instabug) · vs Shake · vs Feedbucket · vs Ruttl · vs BetterBugs · vs MarkUp.io · vs Atarim · vs Webvizio · vs zipBoard · vs Superflow · vs Disbug · vs BugSmash · vs Doorbell.io · vs Bugsee · vs Sentry User Feedback

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